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Privacy Policy

Privacy Policy Notice 

Date of publication: 01.09.2022

We are delighted that you are interested in our company MCI Deutschland GmbH, Markgrafenstraße 56, 10117 Berlin, Germany (hereinafter “MCI”) and in our products and services, and we want you to feel confident about how we protect your personal data.

Privacy protection is of crucial importance, particularly for the future of web-based business models and the development of a web-based economy. We therefore want to use this Privacy Notice to emphasise our commitment to protecting your privacy.

Our employees and the service providers we commission are obligated by us to ensure confidentiality and to comply with the provisions of the GDPR, the German Federal Data Protection Act (Bundesdatenschutzgesetz, BDSG) and other relevant data protection regulations.

We take the protection of your personal data very seriously and strictly comply with the provisions of data protection laws.

For explanation: As defined by the German Federal Data Protection Act, “personal data” is information regarding the personal or material circumstances of an identified or identifiable natural person. For example, this includes your name, your geographical address, your account number, your email address and your IP address.

The following Privacy Notice gives you an overview of how we guarantee the protection of your data, both on the Internet and during subsequent processing.

Controller

The publisher of the website and the controller for data processing purposes is

MCI Deutschland GmbH

Managing Director: Andreas Laube

Markgrafenstraße 56

D-10117 Berlin

Germany

Telephone +49 30 204 590

Fax +49 30 204 59 471

Email germany@wearemci.com

Data protection officer

If you have any questions regarding data protection, please contact our external Data Protection Officer, Mr Thomas Werning.

He can be contacted at:

werning.com GmbH, Dieselstraße 12, 32791 Lage, Germany, email: dsb-mci-bi@werning.com, +49 5232 980-4700

Data security/encryption

This website uses “Hypertext Transfer Protocol Secure” (https). The connection between your browser and our server is encrypted.

Updating and amending this information

We reserve the right to amend the content of this mandatory information at any time. We usually do so when updating or making legal adjustments to it.

Data subject rights – Your rights as a subject of data processing

Right to lodge a complaint

If you believe that the processing of personal data concerning you is in violation of the General Data Protection Regulation, you have the right to lodge a complaint with the data regulation authority responsible for us, the Berlin Commissioner for Data Protection and Freedom of Information (Berliner Beauftragte für Datenschutz und Informationsfreiheit), https://www.datenschutz-berlin.de/, as well as with any other data protection authority.

Right of withdrawal

Consent that you have previously given can be withdrawn with effect for the future in accordance with Article 7 GDPR.

Rights of access, to erasure and to rectification

In accordance with Article 15 GDPR, you have the right to obtain access to stored personal data concerning you, including information on any recipients and the planned storage period. If inaccurate personal data is being processed, you have a right to rectification in accordance with Article 16 GDPR. If the legal conditions are met, you can obtain erasure or restriction of processing, as well as object to the processing (Articles 17, 18 and 21 GDPR).

If you would like the data to be erased but we are still legally obliged to keep it, access to your data will be restricted (made unavailable). The same applies in the event of an objection. You can exercise your right to data portability provided that we and the recipient have the necessary technical capability.

Our external Data Protection Officer, Mr. Thomas Werning, is available to you as a contact person for your rights as a data subject under the contact details given above.

Data provision obligation

As a rule, it is not possible to conclude a contract if you do not supply accurate information.

Automated decision-making and profiling

Not currently carried out.

Intention of processing in third countries

Only carried out with your consent. Further information on this is provided on the consent forms and in the section “Data processing on the website”.

Categories of recipients

We use service providers, which we have separately obligated to maintain confidentiality and data protection, to provide certain services. Access to personal data cannot be ruled out in the course of this.

These categories of recipients are:

  • Processors we have commissioned (Article 28 GDPR), particularly in respect of IT services, taxes, logistics and printing services, which process your data for us in accordance with instructions.

  • Public authorities and institutions (financial authorities), when there is a statutory or official obligation.

  • Other bodies to which you have given us your consent to transfer data.

Data is transferred to authorities only when there are any overriding legal regulations.

Information on data processing on our website is provided below.

Website in general

Purposes of the processing

Presentation of the company, rendering of services and/or sale of products and communication over the Internet. The purpose of data processing on this website is to provide information on our company’s products and services and, if necessary, to handle applications, with the opportunity for users to get in touch with contacts within the company specifically.

General

When you provide us with personal data, we use it to respond to your enquiries, to provide advice, to perform contracts concluded with you and for the purpose of technical administration. Your personal data is only shared with or otherwise transferred to third parties if this is necessary for the purpose of contract performance or for accounting purposes, or if you have previously given your consent to this. You have the right to withdraw consent you have previously given at any time with effect for the future; see “Right to withdraw” in this regard.

The legal basis for the collection, processing and transfer of data for the purpose of contract performance is point (b) of Article 6(1) GDPR.

This data is erased once the applicable statutory retention periods have expired. If we do not have any statutory retention obligations, the data is erased once the relevant purpose ceases to apply.

You have a right of access and a right to object at all times in respect of your data stored by us. You can find further information under “Data subject rights” and “Right to withdraw”.

Server data collection

Purpose of the processing

When you visit our website, various server statistics, which your browser transmits to our provider’s server, are stored automatically: Among other things, the IP address of your device, the date and time of access, the name and URL of the files retrieved, the website (from which access is gained and/or from which you were referred to our website (referrer URL)), the browser used and, if necessary, your device’s operating system and your provider’s name are logged.

We process the data specified for the purposes of establishing a smooth connection and ensuring system security. This data is not merged with other data sources. Your IP address is anonymised. The connection data collected is erased automatically, usually after a maximum of seven days. If the website is misused, log files, must be retained for the purpose of evidence, are kept until the incident is resolved.

The legal basis is point (f) of Article 6(1) GDPR and Section 25 (2) TTDSG (here, however, only data such as browser or header information that is inevitably transmitted or transmitted due to (browser) settings of the end device when our website is accessed.). This should not be interpreted as “accessing information already stored in the terminal equipment”. We have a legitimate interest in respect of Article 6 (1) GDPR on the grounds that we want to guarantee the secure operation of the website and identify any attacks.

Enquiry by email

Purpose of the processing

When you send us a contact request by email, we collect and store the email address and the data contained in the email.

The legal basis is point (a) of Article 6(1) GDPR because by using the form and sending an email, you give your consent to the aforementioned processing of your data. The legal basis is also provided by point (b) of Article 6(1) GDPR because the storage of the data is necessary for the performance of a pre-contractual or subsequent contractual relationship.

The data is erased when the purpose of the storage ceases to apply, i.e. once the response to your email/contact form enquiry and/or the matter associated with your enquiry are fully complete.

You have the right to withdraw consent that you have given at any time; this does not affect the lawfulness of the processing carried out on the basis of the consent.

You can find information on the right to erasure and the right of access under “Data subject rights”.

Newsletter

Purpose of the processing

If you would like to receive the newsletter offered on the website, we need you to provide an email address. You subscribe to the newsletter using the double opt-in method. This means that after subscribing you receive an email through which you must confirm your subscription. This method prevents anyone who doesn’t have the authority to do so from subscribing using your email address. Your subscription to the newsletter is logged (the time and date of subscription and confirmation, as well as your IP address, are stored). The log serves as evidence of the subscription process in accordance with legal requirements.

You can withdraw your consent to the storage of your email address (and, if entry fields are also provided, the options for your first name and surname in order to address you personally) and to the use of it to distribute the newsletter, together with the associated performance measurement, at any time. A link to unsubscribe is provided at the end of every newsletter. So that we can prove that consent has previously been given for an unsubscribed email address, we may store this for up to 3 years before erasing it.

The legal basis for distribution of the newsletter and the associated performance measurement is provided by the subscription by the data subject/recipient in accordance with point (b) of Article 6(1) GDPR and Article 7 GDPR and together with no. 3 of Section 7(2) of the German Act against Unfair Competition (Gesetz gegen den unlauteren Wettbewerb, UWG) and/or by the statutory consent in accordance with Section 7(3) UWG.

And point (f) of Article 6(1) GDPR: Our legitimate interest in performance measurement lies in identifying our users’ reading habits based on the opening of the newsletter, opening times and the links clicked, which enable us to produce and send users helpful content according to their interests.

The legal basis for logging is point (f) of Article 6(1) GDPR. Our legitimate interest lies in using a secure, user-friendly newsletter system that is useful for distributing the newsletter and protects the newsletter subscribers’ personal data. It also enables us to provide proof of consent.

Cookies

Purpose of the processing

This website does not use cookies as standard. Cookies are small text files (in the past these used to be just small text files) that are stored when you visit our site, either in your web browser (e.g. Firefox, Google Chrome, Microsoft Explorer/Edge, Safari, etc.) or by this on your computer (specifically your operating system). Using the cookie, which contains a specific string of characters, our website is able to recognise your Internet browser when you next visit. We use particular cookies known as “session cookies”. These are used to manage use of the website via a login area. These cookies only remain valid for the duration of your browser session and are erased when your visit to our site ends.

The legal basis for these particular cookies is point (f) of Article 6(1) GDPR and Section 25 (1) TTDSG. Our legitimate interest lies in the fact that we only use what are known as cookies to make visiting our website easier for you; we do not collect any tracking data when doing so, and we do not therefore encroach your personality rights and basic freedoms either.

You can disable the acceptance of cookies in your web browser at any time. Under certain circumstances, this may impair the functionality of the website, however.

Here is an overview of which cookies are stored on the basis of which consent, and how and how long they are saved for.

CookieDurationDescription
cookieyes-consent1 yearCookieYes sets this cookie to remember users’ consent preferences so that their preferences are respected on subsequent visits to this site. It does not collect or store any personal information about the site visitors.
elementorneverThe website’s WordPress theme uses this cookie. It allows the website owner to implement or change the website’s content in real-time.
cookielawinfo-checkbox-necessary1 yearSet by the GDPR Cookie Consent plugin, this cookie records the user consent for the cookies in the “Necessary” category.
cookielawinfo-checkbox-functional1 yearThe GDPR Cookie Consent plugin sets the cookie to record the user consent for the cookies in the category “Functional”.
cookielawinfo-checkbox-performance1 yearSet by the GDPR Cookie Consent plugin, this cookie stores the user consent for cookies in the category “Performance”.
cookielawinfo-checkbox-advertisement1 yearSet by the GDPR Cookie Consent plugin, this cookie records the user consent for the cookies in the “Advertisement” category.
cookielawinfo-checkbox-analytics1 yearSet by the GDPR Cookie Consent plugin, this cookie records the user consent for the cookies in the “Analytics” category.
cookielawinfo-checkbox-others1 yearSet by the GDPR Cookie Consent plugin, this cookie stores user consent for cookies in the category “Others”.
cookielawinfo-checkbox-non-necessary1 yearGDPR Cookie Consent plugin sets this cookie to record the user consent for the cookies in the “Necessary” category.
ytprefs_gdpr_consent1 month

YouTube Embed Plus. This has a GDPR consent option in reference to YouTube’s privacy policy

Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features.

CookieDurationDescription
GN_USER_ID_KEY1 year 1 month 4 daysGravitec sets this cookie for enabling web push notifications.
GN_SESSION_ID_KEY30 minutesGravitec sets this cookie for enabling web push notifications.
lidc1 dayLinkedIn sets the lidc cookie to facilitate data center selection.
UserMatchHistory1 monthLinkedIn sets this cookie for LinkedIn Ads ID syncing.
li_gc5 months 27 daysLinkedin set this cookie for storing visitor’s consent regarding using cookies for non-essential purposes.
stg_popup1 yearStores information about the pop-up version that was shown to the visitor. Provider: Piwik Pro.
gravitecOptInBlockedSessionGravitec.net script use this cookie for check opt-in blocked (push notifications system).
langsession

LinkedIn sets this cookie to remember a user’s language setting.

Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors.

CookieDurationDescription
pys_session_limit1 hourPixelYourSite plugin sets this cookie to manage the analytical services.
pys_start_sessionsessionPixelYourSite plugin sets this cookie to manage the analytical services.
pys_first_visit7 daysPixelYourSite plugin sets this cookie to manage the analytical services.
pysTrafficSource7 daysPixelYourSite plugin sets this cookie to manage the analytical services.
pys_landing_page7 daysPixelYourSite plugin sets this cookie to manages the analytical services.
last_pysTrafficSource7 daysPixelYourSite plugin sets this cookie to manage the analytical services.
last_pys_landing_page7 daysPixelYourSite plugin sets this cookie to manages the analytical services.
_gcl_au3 monthsGoogle Tag Manager sets the cookie to experiment advertisement efficiency of websites using their services.
CLID1 yearMicrosoft Clarity set this cookie to store information about how visitors interact with the website. The cookie helps to provide an analysis report. The data collection includes the number of visitors, where they visit the website, and the pages visited.
SMsessionMicrosoft Clarity cookie set this cookie for synchronizing the MUID across Microsoft domains.
_ga_*1 year 1 month 4 days

The _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site’s analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors.

_ga1 year 1 month 4 daysGoogle Analytics sets this cookie to calculate visitor, session and campaign data and track site usage for the site’s analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognise unique visitors.
MR7 daysThis cookie, set by Bing, is used to collect user information for analytics purposes.
_fbp3 monthsFacebook sets this cookie to display advertisements when either on Facebook or on a digital platform powered by Facebook advertising after visiting the website.
_clck1 yearMicrosoft Clarity sets this cookie to retain the browser’s Clarity User ID and settings exclusive to that website. This guarantees that actions taken during subsequent visits to the same website will be linked to the same user ID.
ln_or1 dayLinkedin sets this cookie to registers statistical data on users’ behaviour on the website for internal analytics.
AnalyticsSyncHistory1 monthLinkedin set this cookie to store information about the time a sync took place with the lms_analytics cookie.
_clsk1 dayMicrosoft Clarity sets this cookie to store and consolidate a user’s pageviews into a single session recording.
_gid1 dayGoogle Analytics sets this cookie to store information on how visitors use a website while also creating an analytics report of the website’s performance. Some of the collected data includes the number of visitors, their source, and the pages they visit anonymously.
_gat_gtag_UA_*1 minuteGoogle Analytics sets this cookie to store a unique user ID.
CONSENT2 yearsYouTube sets this cookie via embedded YouTube videos and registers anonymous statistical data.
vuid1 year 1 month 4 daysVimeo installs this cookie to collect tracking information by setting a unique ID to embed videos on the website.
__utmt_UA-*10 minutesGoogle Analytics sets this cookie to gather statistical information about user behaviour on the website.
ppms_privacy_*30 minutesShows an active visitor’s session and tracks the number of visits. Provider: Piwik Pro.
_pk_id.*13 monthsUsed to recognize visitors and store their various properties. Provider: Piwik Pro.
_pk_ses.*30 minutesShows the visitor’s active session. Provider: Piwik Pro.
_pk_cvar30 minutesHolds custom variables that were set during previous page view. It’s not enabled by default. Provider: Piwik Pro.
piwik_auth24 minutesStores session information for Piwik PRO’s user interface (UI). As long as this cookie is valid and contains a login and a token_auth parameter, a visitor is considered as a logged-in visitor, and a PIWIK_SESSID cookie will be refreshed. Provider: Piwik Pro.
PIWIK_SESSID24 minutesStores a PHP session ID. Provider: Piwik Pro.
stg_last_interaction1 yearIndicates whether the last visitor’s session is still running or if a new session has been started. Provider: Piwik Pro.
stg_returning_visitor1 yearIndicates whether the visitor has been to the website before. Provider: Piwik Pro.
stg_traffic_source_priority30 minutesStores the type of traffic source that explains how the visitor reached the website. Provider: Piwik Pro.
stg_fired_*sessionStores an URL of a website that referred a visitor to the website. Provider: Piwik Pro.
stg_externalReferrersessionDetermines whether the last visitor’s session is still in progress or a new session has started. Provider: Piwik Pro.
stg_utm_campaignsessionStores a name of the campaign that directed the visitor to your website. Provider: Piwik Pro.
stg_pk_campaignsessionStores a name of the campaign that directed the visitor to your website. Provider: Piwik Pro.

Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. Google Analytics enables us to analyse visitors to improve the website’s performance. As Google is based in the United States of America, your data might be shared outside the EU and fall under US law.

CookieDurationDescription
_uetsid1 dayBing Ads sets this cookie to engage with a user that has previously visited the website.
_uetvid1 year 24 daysBing Ads sets this cookie to engage with a user that has previously visited the website.
SRM_B1 year 24 daysUsed by Microsoft Advertising as a unique ID for visitors.
INGRESSCOOKIEsessionThis cookie is used for load balancing and session stickiness. This technical session identifier is required for some website features.
__utma1 year 1 month 4 daysGoogle Analytics sets this cookie to distinguish users and sessions. The cookie is created when the JavaScript library executes and there are no existing __utma cookies. The cookie is updated every time data is sent to Google Analytics.
__utmcsessionGoogle Analytics sets this cookie to enable interoperability with urchin.js, an older version of Google Analytics and is used in conjunction with the __utmb cookie to determine new sessions/visits. It is deleted when the user closes the browser.
__utmz6 monthsGoogle Analytics sets this cookie to store the traffic source or campaign by which the visitor reached the site.
__utmb30 minutesGoogle Analytics sets this cookie to determine new sessions/visits. __utmb cookie is created when the JavaScript library executes and there are no existing __utma cookies. It is updated every time data is sent to Google Analytics.
_gat1 minuteGoogle Universal Analytics sets this cookie to restrain request rate and thus limit data collection on high-traffic sites.

Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. These cookies track visitors across websites and collect information to provide customized ads. Google Inc, Meta Platforms, Inc and Microsoft Corporation and Twitter, enable us to show you more relevant ads on other sites and social media. We’ll use it to measure how effective our ads are. We’ll also use it to exclude you from campaigns that you might not like. As this companies are based in the United States of America, your data might be shared outside the EU and fall under US law.

CookieDurationDescription
test_cookie15 minutesdoubleclick.net sets this cookie to determine if the user’s browser supports cookies.
MUID1 year 24 daysBing sets this cookie to recognise unique web browsers visiting Microsoft sites. This cookie is used for advertising, site analytics, and other operations.
muc_ads1 year 1 month 4 daysTwitter sets this cookie to collect user behaviour and interaction data to optimize the website.
guest_id_marketing1 year 1 month 4 daysTwitter sets this cookie to identify and track the website visitor.
guest_id_ads1 year 1 month 4 daysTwitter sets this cookie to identify and track the website visitor.
personalization_id1 year 1 month 4 daysTwitter sets this cookie to integrate and share features for social media and also store information about how the user uses the website, for tracking and targeting.
guest_id1 year 1 month 4 daysTwitter sets this cookie to identify and track the website visitor. It registers if a user is signed in to the Twitter platform and collects information about ad preferences.
ANONCHK10 minutesThe ANONCHK cookie, set by Bing, is used to store a user’s session ID and verify ads’ clicks on the Bing search engine. The cookie helps in reporting and personalization as well.
li_sugr3 monthsLinkedIn sets this cookie to collect user behaviour data to optimise the website and make advertisements on the website more relevant.
bcookie1 yearLinkedIn sets this cookie from LinkedIn share buttons and ad tags to recognize browser IDs.
bscookie1 yearLinkedIn sets this cookie to store performed actions on the website.
_mkto_trk1 year 1 month 4 daysThis cookie, provided by Marketo, has information (such as a unique user ID) that is used to track the user’s site usage. The cookies set by Marketo are readable only by Marketo.
YSCsessionYoutube sets this cookie to track the views of embedded videos on Youtube pages.
VISITOR_INFO1_LIVE5 months 27 daysYouTube sets this cookie to measure bandwidth, determining whether the user gets the new or old player interface.
yt-remote-device-idneverYouTube sets this cookie to store the user’s video preferences using embedded YouTube videos.
yt.innertube::requestsneverYouTube sets this cookie to register a unique ID to store data on what videos from YouTube the user has seen.
yt.innertube::nextIdneverYouTube sets this cookie to register a unique ID to store data on what videos from YouTube the user has seen.
yt-remote-connected-devicesneverYouTube sets this cookie to store the user’s video preferences using embedded YouTube videos.
VISITOR_PRIVACY_METADATA5 months 27 daysDescription is currently not available.
IDE1 year 24 daysGoogle DoubleClick IDE cookies store information about how the user uses the website to present them with relevant ads according to the user profile.
fr3 months

Facebook sets this cookie to show relevant advertisements to users by tracking user behaviour across the web, on sites that have Facebook pixel or Facebook social plugin.

Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. Google Inc, Meta Platforms, Inc and Microsoft Corporation and Twitter, are based in the United States of America, your data might be shared outside the EU and fall under US law.

 

Map display through Google Maps including Google Fonts

Purpose of the processing

After you have given your consent to data transfer, you can view a map. When you want to view the map on Google Maps, we need your consent according to Art 6 Para 1 lit. A GDPR and §25 Para 1 TTDSG, which you can give by clicking on “Yes, pass on data and load map on this page”. Your personal data is then sent to the map operator, Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, parent company: Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA and cookies are stored by the operator. This therefore enables the provider to store details of your visit and analyse your behaviour. The Google Maps privacy policy can be found at: https://policies.google.com/privacy

Information on the processing of your data that is collected on this website in the USA by Google: By clicking “Yes, share data and load map on this page”, you also consent to your data being processed in the USA pursuant to point (a) of Article 49(1), first clause GDPR. The USA has been judged by the European Court of Justice as a country with an inadequate level of data protection according to EU standards. In particular, there is the risk that your data may be processed by US authorities for control and monitoring purposes, potentially even without opportunities for legal redress.

The legal basis is point (a) of Article 6(1) GDPR in connection with §25 (1) TTDSG , your consent.

Objection:

Consent is valid once only and is immediately rejected in the event of further visits to the site.

Analysis and tracking by Piwik Pro

We use Piwik PRO Analytics Suite as our website/app analytics software and consent management tool. We collect data about website visitors based on cookies. The collected information may include a visitor’s IP address, operating system, browser ID, browsing activity and other information. See the scope of data collected by Piwik PRO.

We calculate metrics like bounce rate, page views, sessions and the like to understand how our website/app is used. We may also create visitors’ profiles based on browsing history to analyze visitor behavior, show personalized content and run online campaigns.

Piwik PRO host  their solution on Microsoft Azure in Germany/Netherlands/United States/Singapore/ElastX in Sweden, and the data is stored for 14/25 months.

The purpose of data processing: analytics and conversion tracking based on consent. Legal basis: Art. 6 (1)(a) GDPR.

Piwik PRO does not send the data about you to any other sub-processors or third parties and does not use it for its own purposes. For more, read Piwik PRO’s privacy policy.

YouTube

Purpose of the processing

After you have given your consent to data transfer, you can view a YouTube video. When you want to watch the video, your personal data is sent to the operator of the video and cookies are stored by the operator. This therefore enables the provider to store details of your visit and analyse your behaviour. You can find YouTube’s privacy policy here: https://policies.google.com/privacy

Information on the processing of your data that is collected on this website in the USA by Google: By clicking “Yes, share data and load video on this page”, you also consent to your data being processed in the USA pursuant to point (a) of Article 49(1), first clause GDPR. The USA has been judged by the European Court of Justice as a country with an inadequate level of data protection according to EU standards. In particular, there is the risk that your data may be processed by US authorities for control and monitoring purposes, potentially even without opportunities for legal redress.

The legal basis is point (a) of Article 6(1) GDPR, your consent.

Objection:

Consent is valid once only and is immediately rejected in the event of further visits to the site.

Further data protection provisions and information on the processing of data pertaining to our customers, business partners, applications, events (on-site, in-house and virtual), as well as data protection provisions concerning our profiles on social media networks and platforms, can be found on your company website at https://www.mci-live.de/datenschutzpflichtinformation/

We are part of MCI Group Holding SA, 9, Rue du Pré-Bouvier, 1242 Satigny, Geneva, Switzerland. MCI Group Holding SA’s mandatory data protection notice can be found at: https://www.wearemci.com/en/privacy-statement.

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